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Store FAQs
Here you can browse a selection of the most frequently asked questions. If you don't see an answer to your question then do not hesitate to reach out.
Orders
Can I make changes to my order?
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Can I cancel my order?
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When will my order be shipped?
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Materials and Care
How should I take care of my jewellery?
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What is the plating used on your sterling silver pieces?
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How to restore your oxidised sterling silver pieces?
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General
Do you have a physical store?
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Warranty
Clair Moissanite Warranty
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Clair Jewellery Warranty
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